It was a coproduction of AZO VITAL, AZO Marketing, and of LINDOR Process Engineering, initiated by Michael Kaiser, sales manager Germany. In one hour we have guided the 30 participants with slides, animations and video clips through the entire production process of tea, from raw material handling through mixing down to packaging and everything in between. Specifically the issues around prevention and handling of dust were highlighted. AZO has presented problems and solutions with material handling, conveying and packaging. Lindor explained the problems and solutions with dosing, mixing and flavouring. The feedback of the participants at the end of the hour were very positive.