Customers can order as usual via mobile app or online and pay a $1 fee to add reusable packaging to their order. DeliverZero will send the customers a text message with instructions for returning the reusable containers to a participating store or scheduling a DeliverZero pickup at no extra charge.
This is Uber Eats’ first reuse pilot in the U.S., but it has similar programs globally. Earlier this month, Uber Eats launched a reusable container food delivery program in London with partner Again.