Nestlé Health Science Australia and qDesign Enterprises had developed a Innovative Sipper Lid for Nestlé Health Science Resource® ThickenUp® Hydration range. The main concern behind developing this pack was to improve Arthritis patient care with packaging. ThickenUP Hydration range with Innovative Sipper Lid and improved shipper design and make the pack easy to handle for patients. The Shipper Re-Design removed the multiple step (overcap) opening of cup, B-Flute for protection, Labelling and Artwork aligned with Arthritis Australia Guidelines to meet patient needs, Pictorial Opening Instructions, Shippers designed to be stacked for at Home Patients and Hospital and Perforated Opening Design. The sleeve design includes clearly Coloured packaging for Patient Safety regarding levels of Viscosity. Best Before Coding within the Arthritis Australia Guidelines for labelling. Coding on lid and on the base of cup for traceability to meet hospital requirements, 30% increase to size of pull tab to improve opening and rivet to assist manufacturing and provides texture to improve ease of opening. The design engaged Arthritis Australia, Speech Pathologist and Dieticians to assist on concept design to ensure packaging meets consumers poor dexterity needs. In addition the unique and innovative Sipper Lid has taken the pack to new design heights. With a specially designed cap designed to control flow and delivery of fluid; limiting the risk of aspiration, an easy-to-hold ridge to assist with dexterity issues, and a tilted spout to lessen neck bending the Sipper Lid has provided a solution unlike anything available in the market to give patients back their independence.