what&rsquos at the top of your christmas wish list this yearnot too many phone calls from customers at our christmas party this year.what trend business or technology do you think 2014 will be remembered fornot so much a trend but an alignment of planets that provided the change of fir regulations taking place during the prechristmas rush giving the biggest capacity crunch of my time in the industry.what do you think will represent the single biggest opportunity for printers in 2015 and whyhopefully, that customers realise from the above that security of supply is of real value. and immigration you can&rsquot beat the presence of a lot of extra mouths and a diverse population to boost demand into the food industry supply chain.what do you think will represent the single biggest threat for printers in 2015 and whyi don&rsquot see any major threats on the horizon for 2015. the usual suspects seem set fairish as long as quality and service remain a priority. low commodity prices seem sure for a while and overcapacity is not a current issue.what&rsquos the one thing that the industry should do more of, or do better, in 2015it needs to market its green credentials much better. flexible packaging is the low environmental impact hygienic wrapping. helping consumers to recycle it better will only add to its appeal.what was your biggest disappointment in 2014my golf handicap increased further due to lack of practice time.what was your highlight of 2014opening our new plant in telford and moving all our operations to it, giving us the opportunity to efficiently grow our business. it has had a transformational effect on tcl.what are your hopes for 2015stability and a reduced golf handicap.what was the most important thing that you learnt in 2014that a diverse customer base is a godsend to be cherished, because customers make decisions without understanding their consequence.what if anything will you do differently in 2015focus on making money rather than spending it 2014 was a year of huge investment in the future for tcl and now it&rsquos time for us and our customers to benefit from it.what&rsquos your favourite christmas cracker jokeq what did adam say to his wife the day before christmasa it&39s christmas eveare you making any new year&rsquos resolutions if so, whatsorry to say, i don&rsquot make them. i doubt my own resolve.who will win the rugby world cup in 2015i didn&rsquot know there was one. all i know about the game is that my friends who participated in their youth all now look very ugly.