this manual along with the 18 series thermal transfer printer quick start guide, set out to explain how to safely install, operate and service your 18 series thermal transfer printer. the operator manual is available in adobe acrobat pdf in various languages on the 18 series thermal transfer printer cd. the manual format is designed to be printed onto 8" x 11" 203mm x 279.5mm paper, but can also be printed onto 8.5" x 11" 216mm x 279.5 previous markem manual paper size or a4 210mm x 297mm please contact your local supplier for details.